私隐条款

个人信息

一般情况下，您无须提供您的姓名或其它个人信息即可访问我们的站点。但有时我们可能需要您提供一些信息，例如为了处理订单、与您联系、提供预订服务或处理工作应聘。我们可能需要这些信息完成以上事务的处理或提供更好的服务。

 

用途

• 供我们网站交易和沟通等相关方使用，以满足您的订单等购物服务；
• 用于与您保持联系，以开展客户满意度调查、市场研究或某些事务的处理；
• 用于不记名的数据分析（例如点击流量数据）；
• 帮助发展我们的业务关系（如果您是我们网站的业务合作伙伴或批发商）；​

* 本网站保留发布会员人口分析资询的权利。

 

帐号及密码的安全性

本网站将不为会员们本身的疏忽所造成的资料外泄、损失、责任、费用及开支承担附上任何责任，而客户们需为自己本身的行为负上全部责任。客户们可随时更改您的帐户密码，若发现任何非法使用帐户号或安全漏洞的情况，请立即通告本网站。

 

拒绝提供担保

我们的宗旨是在我们的能力范围内尽可能避免出错。然而，我们无法保证一定不会出错。客户必需为明确同意此服务的使用而个人承担所有风险。 本网站将不为服务受中断、服务的及时性、安全性、出错发生而作担保及附上任何的责任。

 

外部使用

於大多数目录和互联网的批发商，我们有时会使用他人代表我们执行特定的功能，当我们给这些服务提供商披露信息，披露的信息，以帮助他们履行其服务。例如：为了把物品送到您住处，我们必须分享一些信息给我们的合作伙伴与第三方（如POSLAJU，SKYNET）。 产品出货，以确保交货，使我们可以得到反馈，提高我们的服务质量，衡量和提高第三方服务的质量。托运人在这个例子中，我们为他们提供一些个人识别信息，如您的姓名，送货地址，电子邮件和电话号码。

 

* 本站所有条款与条件以英文版为准。

 

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We take our customers privacy seriously and we will only collect and use your personal information as outlined below.

Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information, which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.

 

We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.

You can visit the Site and browse without having to provide personal details. During your visit to the Site you remain anonymous and at no time can we identify you unless you have an account on the Site and log on with your user name and password.

If you have any comments or suggestions, we would be pleased to receive them at our address or by emailing us at info@theskinshop.com.my.

 

Collection of Personal Information

The Skin Shop does not sell, share or trade customers personal information collected online with third parties.

Personal information collected online will only be disclosed within our corporate group and sister companies (Business Broking Solutions Sdn Bhd, iBusiness Brokers, Rocket Internet, The Perfume Factory, Cuckoo Clock, Uniclo2u) for internal use only.

When you create a The Skin Shop account the personal information we collect may include your:

▪    Name

▪    Delivery Address

▪    Email Address

▪    Telephone Number

▪    Mobile Number

▪    Date of Birth

▪    Gender

 

The personal information we collect from you will be used in some or all of the following ways:

▪    To deliver the products you have purchased from The Skin Shop

▪    To update you on the delivery of the product and for customer support purposes

▪    To provide you with relevant product information

▪    To process your orders and to provide you with the services and information offered through our website and which you request

▪    Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make online; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customise them for users; identify visitors on our website; carry out research on our users’ demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes

 

We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier).

 

When you register as a user on The Skin Shop website, we will also use your personal information to send you marketing and/or promotional materials from time to time. If relevant, we will allow our sister companies to send relevant marketing materials to you. You can unsubscribe from marketing information at any time by using the unsubscribe function within the electronic marketing material.

 

Payments that you make through the Site will be processed by our agent Business Broking Solutions Sdn Bhd. You must only submit to us or our Agent or the Site information which is accurate and not misleading and you must keep it up to date and inform us of changes.

Your actual order details may be stored with us but for security reasons cannot be retrieved directly by us. However, you may access this information by logging into your account on the Site. Here you can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and administer your address details, bank details and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorised third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.

Updating Your Personal Information

​You can update your personal information anytime by accessing your account on The Skin Shop website.

 

Security of Your Personal Information

The Skin Shop ensures that all information collected will be safely and securely stored. We protect your personal information by:

▪    Restricting access to personal information

▪    Maintaining technology products to prevent unauthorised computer access

▪    Securely destroying your personal information when it's no longer needed for our record retention purposes

 

Disclosure of Personal Information

We will not share your information with any other organisations other than related companies, sister companies and those third parties directly related to the delivery of the products you have purchased from The Skin Shop website. In exceptional circumstances The Skin Shop may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes. The Skin Shop is committed to complying with the PDPA (Personal Data Privacy Act 2010) and the National Privacy principles.

We may however use your contact information to send newsletters from us and from our related companies.

If you believe that your privacy has been breached by The Skin Shop please contact us at info@theskinshop.com.my and we will resolve the issue.

Collection of Computer Data

When you visit The Skin Shop, our company servers will automatically record information that your browser sends whenever you visit a website. This data may include:

▪    Your computer's IP address

▪    Browser type

▪    Webpage you were visiting before you came to our site

▪    The pages with in The Skin Shop you visit

▪    The time spent on those pages, items and information searched for on our site, access times and dates, and other statistics.

 

This information is collected for analysis and evaluation in order to help us improve our site and the services and products we provide. This data will not be used in association with any other personal information.

As part of the above, The Skin Shop may use Google Analytics features based on Display Advertising, including but not restricted to the following: Remarketing, Google Display Network Impression Reporting, DoubleClick Campaign Manager integration, and Google Analytics Demographics and Interest Reporting. Using the Google Ads Settings (https://www.google.com/settings/ads), you can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads.

The Skin Shop also uses Remarketing with Google Analytics to advertise online; third-party vendors, including Google, may show The Skin Shop ads on sites across the Internet. The Skin Shop and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on visitors’ past visits to The Skin Shop, as well as report how ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to The Skin Shop.

Changes to the Privacy Policy

The Skin Shop reserves the right to modify and change the Privacy Statement at any time. Any changes to this policy will be published on our site.

 

Complaints about breaches of privacy

If you are not satisfied with the way in which we handle your enquiry or complaint, please don't hesitate to contact us at info@theskinshop.com.my.